Madeleine Hicks Real Estate Property Management team prides themselves on providing superior services to our tenants. 

We require all maintenance requests to be submitted in writing, either by completing the form below, by posting or emailing a completed maintenance request form.

All maintenance requests will be actioned within 24hours.

Our Property Managers act on behalf of the landlord and must act in accordance with our client’s instructions.

Once our team has received instructions from the landlord, our Property Managers will inform the tenants of the outcome and process moving forward. 

If the matter is an emergency as defined in the Standard Terms of the General Tenancy Agreement, please call 07 3355 6845 NOW.

CLICK HERE to find out whether your maintenance request is classified as an "emergency". 

Download Maintenance Form

Maintenance Request Form