Top local agent
Bought our first property through Madeleine 6 years ago with great experience, but due to life commitments it was time to move on and sell our first home. Madeleine’s name was the first pop up in our minds when we were deciding on an agent, due to her years of knowledge in real estate and also exposure with the vast marketing in the area. We have definitely made the right choice in the end to go with Madeleine in helping us to sell our beloved house, and as expected, it was a very pleasant experience. Communication from Madeleine and her team was excellent, we were always kept updated and informed after each weekend and supported with detailed reports. We also appreciate the team listens and respects your thoughts, and communicated the same way. Hope to deal again with Madeleine and her team in the future, many thanks.
John Huang & Sunny Hung
Goes Above and Beyond!
Madeleine and her team were in charge of selling my (ageing) Mum’s house. They were great agents in terms of “agent’s work” but they truly went above and beyond their scope.
Mum’s house needed a bit of TLC so they arranged to get quotes for the work to be done and then made the arrangements. If Mum wasn’t going to be home, they even offered to be there for the tradespeople when they arrived.
Another time after an open house, Mum mentioned that she needed petrol but couldn’t fill up during the open home because she went out leaving her purse in the house. So the agent then took Mum’s car out and filled it up for her before he finished up for the day.
While getting the right price for your house is important, never underestimate good old fashioned customer service. Madeleine Hicks Real Estate gives you this in spades!
An Agent Who Became a Friend
Our high degree of satisfaction with Madeleine’s real estate business is related to her good people skills, her sound knowledge of real estate dealings and her demonstrated emphasis on teamwork.
Madeleine showed empathy in her dealings with us as she realised our feelings at the various stages of the sale. We appreciated her efforts to keep in touch with information and advice.
Sound Knowledge of Real Estate Dealings
Madeleine’s experience in real estate is obvious. She gave us a feeling of confidence with her advice and suggestions. She has built up a good reputation in Everton Park because of her successful and honest business principles.
A team of efficient people operate in Madeleine’s busy office in Trouts Road. They communicate well with one another. In our dealings with all the team members we found they were all conversant with our sale and the stage it had reached in the process. They all acted with courtesy and friendship.
I found my dream home Thanks to Justin & Madeleine Hicks
Justin and Madeleine Hicks helped me find my dream home. I felt confident in the decision I made and the team at Madeleines Real Estate were always professional and helpful. I was fortunate to meet various members of the team ( such as Mary De Marco, John & Linda) who worked co-operatively together to bring about a positive outcome for both buyer and seller.