What our Clients are
Top local agent
Bought our first property through Madeleine 6 years ago with great experience, but due to life commitments it was time to move on and sell our first home. Madeleine’s name was the first pop up in our minds when we were deciding on an agent, due to her years of knowledge in real estate and also exposure with the vast marketing in the area. We have definitely made the right choice in the end to go with Madeleine in helping us to sell our beloved house, and as expected, it was a very pleasant experience. Communication from Madeleine and her team was excellent, we were always kept updated and informed after each weekend and supported with detailed reports. We also appreciate the team listens and respects your thoughts, and communicated the same way. Hope to deal again with Madeleine and her team in the future, many thanks.John Huang & Sunny Hung
Goes Above and Beyond!
Madeleine and her team were in charge of selling my (ageing) Mum’s house. They were great agents in terms of “agent’s work” but they truly went above and beyond their scope.
Mum’s house needed a bit of TLC so they arranged to get quotes for the work to be done and then made the arrangements. If Mum wasn’t going to be home, they even offered to be there for the tradespeople when they arrived.
Another time after an open house, Mum mentioned that she needed petrol but couldn’t fill up during the open home because she went out leaving her purse in the house. So the agent then took Mum’s car out and filled it up for her before he finished up for the day.
While getting the right price for your house is important, never underestimate good old fashioned customer service. Madeleine Hicks Real Estate gives you this in spades!Angela Kearney
An Agent Who Became a Friend
Our high degree of satisfaction with Madeleine’s real estate business is related to her good people skills, her sound knowledge of real estate dealings and her demonstrated emphasis on teamwork.
People Skills
Madeleine showed empathy in her dealings with us as she realised our feelings at the various stages of the sale. We appreciated her efforts to keep in touch with information and advice.
Sound Knowledge of Real Estate Dealings
Madeleine’s experience in real estate is obvious. She gave us a feeling of confidence with her advice and suggestions. She has built up a good reputation in Everton Park because of her successful and honest business principles.
Teamwork
A team of efficient people operate in Madeleine’s busy office in Trouts Road. They communicate well with one another. In our dealings with all the team members we found they were all conversant with our sale and the stage it had reached in the process. They all acted with courtesy and friendship.Noel Adsett
I found my dream home Thanks to Justin & Madeleine Hicks
Justin and Madeleine Hicks helped me find my dream home. I felt confident in the decision I made and the team at Madeleines Real Estate were always professional and helpful. I was fortunate to meet various members of the team ( such as Mary De Marco, John & Linda) who worked co-operatively together to bring about a positive outcome for both buyer and seller.Rhonda Kent
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Glad we chose Allie
Allie worked very hard to find a purchaser for our house and importantly kept us updated on the progress with regular in-depth feed back. We have never had this much feed back from any other agent in any other company. She was very friendly, professional and contactable at all times. She worked hard and achieved a very acceptable price for our house in a market where our house was atypical. We were very happy with the result and could not recommend her and her company more highly.James & Evie
Very capable Agent
Allie was pleasant but persistent throughout the buying process, as a seller you’d have her firmly on your side.Francis Ketels
The best agent
Allie was amazing, fantastic, helpful and extremely professional. As a family of five and being time restricted Allie was incredibly hard working and always motivated, having great ideas including presentation. I speak for our whole family, we are so glad to have had Allie with us whilst selling our home of fifteen years and would absolutely highly recommend Allie Coutts as the preferred agent to buy or sell. Thank you so much from the Spencer family.Mark and Tracey Spencer
Amazing experience
From the moment we first viewed our new home to the moment Madeleine confirmed it was ours was an amazing experience. Madeleine stepped me through the whole process in a clear and constructive manner. She is a fantastic operator with loads of energy and warmth.
Madeleine secured a great sale for her clients and a beautiful new Home for my family!!Kelly
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Quick sale by down to earth agents!
We decided to go with Madeleine Hicks Real Estate not just because of their reputation in the area but also because they are not your usual flashy typical real estate agents. Everyone there is personable and down to earth. House went under contract in 6 days and we are happy with price!
Well done!Nathan
Great Agent
Allie is a reliable and trustworthy agent to deal with.We found her to be an extremely pleasant and caring person who went out of her way to satisfy our every needs.We would have no hesitation in recommending her to anyone looking for a sales agent.Lyle and Helen
Stress free sale
Selling our home was a big decision, Madeleine understood our needs and made the process stress free from the beginning to end, she had great communication and always kept us informed of everything that was happening.
We highly recommend using Madeleine Hicks Real Estate to sell you home.Marissa
No one knows McDowall better
This was the second time we use Madeleine to sell our property , Madeleine and her team have extensive knowledge of the McDowall area , they went above and beyond to answer all our questions and solve and issues we had with our sale. We wouldn’t sell with anyone else. Thank you Madeleine.Perry
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The Best Agent
We have bought and sold from Madeleine many times, and every time Madeleine has delivered on her word. Her Property knowledge and professionalism is above what we know is out there, as we have used another well known Real Estate and they failed dismally to say the least.
We will not be going anywhere else when it comes to Real Estate.Aaron and Elana
Genuine and effective
Our experience buying a house through Madeleine and her team was extremely positive. We believe Madeleine genuinely wants the best for both her clients and prospective buyers, and goes above and beyond to achieve the best outcome for all parties.Andrew & Therese
A pleasure to work with
Our agent was very efficient and knowledgeable. She kept us in the loop every step of the way and ensured everything happened in a timely manner.Crafton
Very helpful Agent
Justin was very easy to work with and very helpful. Justin provided extra effort and support to us as we were overseas during the whole sale process, this was very much appreciated. Justin communicated any issues as they arose and together we worked our way though them to achieve a great outcome. Additionally Justin provided support and co-ordinated some of his local contractors to complete required jobs around the property.Peter Wilson
Kat and Chris
